Moving out

Leaving is as easy as arriving.

No phone calls, no waiting for an office to open, no awkward conversation. You'll handle move-out the same way you rented — from your phone.

The four steps

STEP 1

Log in and choose "Move out," then pick your date. You'll get a confirmation by email immediately — that's your receipt that notice was given.

STEP 2

Take everything, including trash. Leave it broom-clean, the way you found it.

STEP 3

An empty unit with a lock still on it looks occupied, and we'll keep treating it that way. Removing the lock is what tells us it's truly vacant.

STEP 4

Once move-out is confirmed, recurring billing ends and your gate code is retired. You'll get a final statement by email.

Give notice before your next billing date. Rent is billed for the upcoming month, so notice given after a charge posts applies to the following cycle. The exact notice window is spelled out in your rental agreement — and the portal shows your next billing date on screen, so there's no guessing.
Your gate code stops working when the unit is closed out. Get everything you need before your move-out date.
Leaving early doesn't cost extra, and there's no penalty for a short stay — month-to-month means month-to-month.
Moving to a different size instead of leaving? Tell us in the portal and we'll transfer you to an available unit rather than closing your account. If the size you want is full, you'll go on that size's waitlist and get first call when one opens.
Forgot something after you closed out? Message us through the portal — we'd rather reopen access briefly than have you drive out to a code that doesn't work.

Coming back later?

Your account stays with you. When you need space again, log in, pick a unit, and you'll have a new gate code in minutes — no paperwork twice.